NABARD Financial Services (NABFINS) has released an official notification for the recruitment of Customer Service Officer (CSO) posts for the year 2026. Interested and eligible candidates can apply online through the official NABFINS website. The online application window is open until 05 January 2026.
This recruitment drive is aimed at engaging Customer Service Officers (Tele Caller roles) across multiple states in India.
NABFINS Recruitment 2026 Overview
Organization Details
- Organization Name: NABARD Financial Services (NABFINS)
- Post Name: Customer Service Officer (Tele Caller)
- Total Vacancies: Not Mentioned
- Job Location: Multiple States
- Application Mode: Online
- Last Date to Apply Online: 05 January 2026
- Official Website: nabfins.org
NABFINS Customer Service Officer Vacancy Details 2026
Post-wise Location
- Tele Caller – Customer Service Officer: Bihar
- Tele Caller – Customer Service Officer: Odisha
- Tele Caller – Customer Service Officer: Gujarat
- Tele Caller – Customer Service Officer: West Bengal
NABFINS CSO Job Role and Responsibilities
Key Responsibilities
- Making timely telephonic follow-ups for overdue PAR (1–89 days) customer accounts
- Updating and managing PAR bucket-wise data using basic Excel functions
- Maintaining accurate records of follow-up calls and customer responses
- Coordinating with internal teams to support portfolio quality and recovery efforts
- Communicating effectively in Hindi (mandatory) and the respective local language
NABFINS Customer Service Officer Eligibility Criteria
Educational Qualification
- Educational qualification is not specifically mentioned in the notification
- Candidates should possess basic computer knowledge, especially MS Excel
Language Skills
- Hindi is mandatory
- Knowledge of local language of the applied location is preferred
NABFINS Recruitment 2026 Important Dates
Key Date
- Last Date to Submit Online Application: 05 January 2026
NABFINS Selection Process
Selection Stages
- Shortlisting based on application details
- Further selection process details will be communicated by NABFINS to shortlisted candidates
How to Apply for NABFINS Customer Service Officer Recruitment 2026
Online Application Steps
- Visit the official NABFINS website at nabfins.org
- Navigate to the Careers or Recruitment section
- Click on the Customer Service Officer recruitment notification
- Fill in the online application form with accurate details
- Submit the application before 05 January 2026
Important Instructions for Candidates
General Guidelines
- Applications are accepted online only
- Candidates must ensure all details entered are correct before submission
- Incomplete or incorrect applications may be rejected
- NABFINS reserves the right to shortlist candidates as per organizational requirements
Final Note
The NABFINS Customer Service Officer Recruitment 2026 is a good opportunity for candidates seeking a career in the financial services sector, especially in customer support and tele-calling roles. Interested applicants are advised to apply early and regularly check the official NABFINS website for further updates related to the recruitment process.